The Impact of Conversational AI Across Different Business Units with AIEN Chat
Conversational AI is shaping the future of work, where humans collaborate seamlessly with AI to enhance productivity and efficiency.
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NEWSFEED
Nov 30, 20232 min read
Boosting Productivity with AIEN Chat: Your Enterprise Conversational AI Solution
In today's fast-paced business environment, organizations are constantly seeking ways to improve productivity, efficiency, and...
Mar 24, 20232 min read
KBQuest Joined Microsoft AI Day to Showcase the Future of Back-office Operations
Amidst the recent hype surrounding GPT, KBQuest joined Microsoft's AI Day yesterday to showcase their client cases and innovative use of...
Feb 22, 20232 min read
Optimize Complaint Management with GPT and Azure OpenAI Service
Having spoken to various media channels, we shared our innovations in complaint management by unleashing the power of GPT and Azure.
Feb 3, 20233 min read
Customer Story: Combined power of Azure Services, Power Platform and GPT in Complaint Management
We solve business needs in the complaint management with the integration of Azure Service and GPT.
Nov 16, 20222 min read
KBQuest recognised as the winner of Enterprise Software - Consulting Award
KBQuest is delighted to receive the Enterprise Software - Consulting Award in the HKB Technology Excellence Awards 2022. KBQuest was...
Jul 27, 20223 min read
Microsoft Teams Governance is Not a One-off Task with a Static Plan
When organizations sought to migrate to Microsoft Teams, their main objectives are to maximize their Microsoft 365 investment and enhance...
Jun 9, 20224 min read
18 Key Terms to Know Before Entering the Metaverse
While the term “metaverse” is now everywhere,there are a lot of new concepts and key terms to digest. If you are interested in exploring...
Apr 20, 20223 min read
Employee Experience is as Important as Customer Experience
We always talk about how organizations can bring their customer experience to the next level, this time we will focus on ways that...
Feb 22, 20222 min read
You Don't Need a Complicated Solution to Manage a Hybrid Workplace
With social distancing measures reimposed to contain the new wave of the epidemic, HR team has to react fast to the special working...
Jan 19, 20223 min read
What's Next After Moving Your Business Online?
The e-commerce market has grown by leaps and bounds over the past year due to the change in consumer behaviors during shutdowns and...
Dec 16, 20212 min read
Rebuilding a New Online Registration Journey across Chat Apps
Registration process has been seen as one of the critical components for businesses to acquire new customers in the digital world as it...
Dec 1, 20211 min read
KBQuest Presented Omnichannel Engagement and RPA Solutions at Tech Outlook 2021
Joining the other 17 technology brands, KBQuest joined the 2022 Tech Outlook last week in a collaboration with Infobip, a global leader...
Oct 22, 20211 min read
Smart Space and IoT Monetization: Commercial Buildings
Aside from shopping malls and car parks, IoT technologies have also been a great contributor to space optimization and energy efficiency...
Oct 13, 20211 min read
Smart Space and IoT Monetization: Car Parks
Following the last article about the applications of IoT technologies in shopping malls, we will share how car parks leverage IoT...
Oct 7, 20211 min read
Smart Space and IoT Monetization: Shopping Malls
IoT technologies turn properties into smart space not only for efficient operations and better customer experience, but also additional...
Sep 14, 20211 min read
KBQuest named Winner of Microsoft Hong Kong 2021 Top ISV Partner Award
KBQuest is thrilled to receive the Microsoft Top Independent Software Vendor (ISV) Partner Award today at the Microsoft Partner Forum. As...
Aug 26, 20214 min read
Microsoft Teams Strategies: 3 How-tos on Hardening Microsoft Teams Security
In the last article, we talked about the pitfalls and different solutions to control teams sprawl. This time we will put the focus on the...
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