Optimize Complaint Management with GPT and Azure OpenAI Service
ChatGPT has created a lot of buzz around the globe recently. By leveraging the power of the GPT models, we have created an AI Complaint Management solution built on Azure OpenAI Service and generative AI.
Complaint management is a major challenge for many organizations across industries. It requires prompt and effective responses in order to prevent customer attrition, reduce churn, and build brand loyalty.
By combining the power of GPT, Azure OpenAI Service and Power Platform, our AI Complaint Management solution optimizes the end-to-end complaint-handling procedures and automates tasks like case summarization and classification, internal and external communications, and resolution delivery.
Apart from complaint management, we have also started building other GPT powered solutions to help organizations tackle challenges and increase productivity across different business areas and processes, expanding the possibilities and values that GPT can bring to organizations.
Press Coverage
Hong Kong Economic Times: 【AI應用】AI摘要重點內容 加速處理投訴
Sing Tao Daily: KBQuest推出Azure OpenAI人工智能投訴管理解決方案
Hong Kong Headline Daily: KBQuest推出Azure OpenAI人工智能投訴管理解決方案
PC Market: 服務商引入 ChatGPT 開發智能方案 自動處理客戶投訴
E-Zone: OpenAI GPT商用實戰（上） 客戶投訴管理全自動化
E-Zone: OpenAI GPT商用實戰（下）趕上人工智能大時代
IT Pro: GPT技術處理逾千投訴 Azure OpenAI香港應用示範
Read our customer success story about how the AI Complaint Management Solution help enterprises keep customers delighted and enhance the productivity significantly.
Learn more about our GPT Powered Technologies or Get in touch to explore how you can optimize business operations or unlock more possibilities with GPT and Azure.
About KBQuest
As a global digital transformation consulting firm with more than 1,300 professionals, KBQuest transforms clients’ digital journeys by committing to their success.
With our extensive industry experience and a strong track record in Cloud, Analytics and Digitalization, we tailor end-to-end digital strategies to transform businesses. Our consultation, strategy development, solution implementation and managed services empower clients to achieve their business goals through technology.
We guide businesses to outperform the competition.
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